Conserving Water
Sustaining Life
Striving for Excellence
Silulumanzi is proud to have demonstrated our commitment to best practices by receiving the National Blue and Green Drop Awards.
SILULUMANZI – STRIVING FOR EXCELLENCE
In order to comply with the National Environmental Legislation (National Environmental Management Act, No. 107 of 1998), the Department of Water Affairs promulgated a Regulatory Performance Measurement System in terms of the Water Services Act (Act 108 of 1996), or commonly known as the Blue Drop and Green Drop Certification which applies to the water treatment and distribution systems, sewage treatment and reticulation systems. Since the inception of the Blue & Green Drop Measuring System, we have aimed to comply with all implemented requirements. We have received numerous awards for our treatment plants, including platinum status. It must be noted that the last Blue & Green drop evaluations took place in 2014.
We have not received any indication to date on when this Regulatory Performance Measurement System will be reactivated. As a dedicated quality service provider, we still aim to comply with these regulations, even though the System is no longer active.
We see this as a way to ensure we comply with all regulations and aim to ensure we supply the best quality of service to our clients. If and when the Drop System is reinstated, we will adhere to all requirements and regulations put in place.
Our Quality Objectives
- The continuous, reliabl,e and cost-effective supply of products
- The continuous improvement of quality and productivity
- The Correct “first time” approach
Our Quality Strategy
- To make quality a way of life for every employee
- To hold everyone responsible for the quality of goods and services he or she provides
- The quality policy may be reproduced in any format or language for display throughout the organisation. As a public service provider, we are obligated to make all our quality results available to the public – these can be viewed on the Department of Water & Sanitation website.
Water Compliance Results
For ease of reference, quality results for the last 12 months can be found below:
Water Quality Services
As an environmentally, quality, and safety-conscious services provider, Silulumanzi emphasises customer satisfaction through the provision of high-quality services and the avoidance of negative environmental impact. We are an organisation with ISO 9001 – Quality Management, ISO 14001 – Environmental Management and ISO 45001 – Health & Safety Management Systems, one of the first water and sanitation companies to get all three standards.
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