CONTACT US

We’re here to help! Whether you have a question about your water service, need assistance with an application, or want to report a fault, our team is ready to assist you. Reach out to us using the details below or submit your query through our online form — we’ll get back to you as soon as possible.

Mbombela City Head Office
& Customer Care Office

18 Nel Street, Bateleur Building, Mbombela City, 1200
Phone: +27 (13) 752 6839

Matsafeni Customer Care Office
No.2 Kwetla Street, Opposite Good Hope Centre, Mataffin
+27 (13) 752 6839

Matsulu Customer Care Office
Stand no 438, Matsulu Civic Centre, Matsulu A
Matsulu 1200
+27 (13) 778 9707

KaNyamazane Customer Care Office
Shop 27c, KaNyamazane Shopping Complex, Chris Hani Drive, KaNyamazane, 1214
+27 (13) 794 3340